"Everybody Matters" Chapter 5: Hardwiring Our Culture

Our purpose is to collectively define the ideals behind being "People Centric." We aim to share best practices and learn from each other as to how best we, as leaders, can become a catalyst in the lives of the people we serve. 
 
Read chapter 5, think through your answers, then discuss them with your leadership team. We ask you to share a summary of your thoughts and insights.  Our goal is to create a learning environment where we can all benefit from each other’s perspectives.

Post your comments to the questions below:

Based on the moments of inspiration described in Everybody Matters, how would you respond to create an enduring people-centric culture?

Based on this reality, what responsibility do organizations have toward their employees, their families, and society at large? How do you react and treat others when you are treated well? What is the ripple effect for people when they are treated poorly?

How do you define “emotional contagion”? How does emotional contagion positively and negatively affect your life both personally and professionally?